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INFORMATION
Everything you need to know before booking your treatment at House of Brows.
Booking & Payment Policies
Please take a moment to familiarise yourself with our booking and payment policies before making your appointment.
- 01Appointments are booked through our online booking system. When making a booking, please select the treatment and appointment time that best suit your needs.Some treatments may require additional information or a consultation before the appointment can be confirmed. Please make sure that the contact details provided when booking are accurate so that we can contact you if necessary.
- 02A deposit may be required to secure your appointment. The deposit forms part of the booking process and helps us reserve your chosen appointment time specifically for you.Your appointment is considered secured once the required deposit has been received.
- 03We understand that plans can change. If you need to cancel or reschedule your appointment, please provide as much notice as possible.Cancellation and rescheduling conditions may apply depending on how much notice is given. Where the required notice is not provided, the deposit may be retained in accordance with our booking policy.Please refer to the current booking terms when making your appointment.
- 04Please arrive on time for your appointment. Arriving late may reduce the time available for your treatment and, depending on the circumstances, your appointment may need to be shortened or rescheduled.Where a late arrival affects the appointment, the applicable booking and cancellation policy may still apply.
- 05Payment for treatments is made according to the payment options available through House of Brows and the online booking system.Any deposit paid when booking will be taken into account in accordance with the applicable treatment and booking terms.
- 06Treatment prices and availability may change from time to time.For the most up-to-date information, including current treatments, prices and available appointments, please refer to our online booking system.
- 07Please make sure you select the correct treatment when making your appointment.If you are unsure which treatment is most suitable for you, or whether a particular treatment is appropriate in your circumstances, please contact House of Brows before booking.
- 08[do uzupełnienia po potwierdzeniu zasad]
Before Your Treatment - Eligibility
Your safety and suitability are important to us. Please review the following information before booking your treatment.
- 01Before booking an appointment, please make sure that you are suitable for the treatment you wish to have.Eligibility can depend on your general circumstances, the treatment selected, the area being treated and any relevant medical or skin conditions.If you are unsure whether a treatment is suitable for you, please contact House of Brows before making your appointment.
- 02Certain medical conditions, medications or treatments may affect whether a cosmetic or aesthetic treatment is suitable for you.Please inform House of Brows about any relevant medical conditions, prescribed medication or ongoing treatment when requested.If you are unsure whether your medication or medical history may affect your eligibility, please contact us before booking. In some circumstances, you may be advised to seek appropriate medical advice before treatment.
- 03The skin in the treatment area should be in a suitable condition before treatment.Treatments may need to be postponed if the area has active irritation, inflammation, infection, open wounds or another condition that could affect the procedure or healing process.If you have an existing skin condition affecting the treatment area, please contact House of Brows before booking so that your suitability can be discussed.
- 04Some treatments may not be suitable during pregnancy or breastfeeding.If you are pregnant or breastfeeding, please contact House of Brows before booking so that the suitability of your chosen treatment can be confirmed.
- 05Previous cosmetic, aesthetic or Permanent Make Up treatments may affect whether a new treatment can be carried out.This may include previous Permanent Make Up, tattooing, laser treatments, fillers, Botox or other treatments performed in or around the area.Please provide accurate information about previous treatments when requested. An assessment may be required before a new treatment can be considered.
- 06Some treatments require a suitable period of time between appointments or between different cosmetic procedures.If you have recently had another treatment in the same or nearby area, please contact House of Brows before booking so that the appropriate timeframe can be confirmed.
- 07Please inform House of Brows of any known allergies, sensitivities or previous reactions that may be relevant to your treatment.Where appropriate, your practitioner can advise whether any additional precautions or suitability checks are required before proceeding.
- 08Eligibility is assessed individually and meeting general treatment requirements does not automatically mean that a treatment will be suitable in every case.Your practitioner may recommend postponing or not proceeding with a treatment if there are concerns about your suitability, the condition of the treatment area or the expected healing process.The safety and suitability of the treatment should always take priority over proceeding with an appointment.
- 09If you are unsure whether you are eligible for a treatment, have a relevant medical condition, take medication, have recently undergone another cosmetic treatment or simply have a question about your suitability, please contact House of Brows before booking.It is always better to clarify your eligibility in advance rather than arrive for an appointment and discover that the treatment cannot safely proceed.
Frequently Asked Questions
Permanent Make Up
Laser Removal
Beauty Treatments
Courses
Everyone experiences sensitivity differently. Brows are often described as feeling similar to tweezing or light scratching, while eyeliner is generally well tolerated. Lips can feel more tender due to the number of nerve endings in the area. A topical anaesthetic may be used where appropriate to help keep you comfortable throughout the treatment.
Have a Question Before Booking?
If you are unsure about your eligibility, treatment choice or booking, please contact House of Brows before making your appointment. We will be happy to help.
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